The Housing Manager is responsible for end-to-end tenancy management for a specific property portfolio. The role involves face-to-face and over the phone service delivery and includes applicant allocations, inspections lease sign-ups, rental arrears and lease terminations.
Typically, the incumbent will have tenancy management experience and a valid driver licence. The person will have great respect for diversity, possess proven negotiation and conflict resolution skills and exhibit excellent communication skills. Work experience in the social and community housing sector would be an advantage but not essential.