Useful Information for your tenancy
At Evolve Housing, we are committed to treating all renters in an open, fair and transparent manner. To ensure we are able to deliver on this commitment our decisions are made based on policies which have been developed over time with renter consultation.
To help renters understand our policies we have a range of factsheets and you can also find here forms to help you manage your tenancy or get involved in community life.
Factsheets
We have a range of factsheets available for renters. You may find these factsheets helpful to your tenancy with Evolve Housing Vic.
Policies
We have a range of policies to help our team make decisions about our properties and tenants in a way that is fair, transparent and consistent. Our policies that may impact tenants can be accessed below.
- Abandoned Vehicles Policy
- Abandonment of a Tenancy Policy
- Absence from Property Policy
- Allocations (Matching Clients and Properties) Policy
- Antisocial Behaviour Management Policy
- Appeals Policy
- Applicant and Tenant – Fraud and Non-Disclosure Policy
- Asset Management Policy
- Children and Young People at Risk Policy
- Complaints Management Policy
- COVID-19 Hardship Policy
- Debt Recovery Policy
- Deceased Tenant Policy
- Independent Living Modifications Policy
- Neighbour Disputes Policy
- Pets Policy
- Planned and Responsive Maintenance Policy
- Privacy Policy
- Rent (Social Housing) Policy
- Rental Bonds Policy
- Resident Visits Policy
- Succession of Tenancy Policy
- Supported Housing Policy
- Tenant Employment Support Scheme Policy
- Tenant Repair Charge Policy
- Terminating a Tenancy Policy
- Transfer Policy
- Translation Policy
- Visitors or Additional Occupants Policy
- Water Charges Policy