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2017 Annual Tenant Satisfaction Survey

The 2017 Annual Tenant Satisfaction Survey is live.

We care about your experience as our tenant and would like to hear your feedback so that we can improve our services to better meet your needs. One of the ways we do this is through our Annual Tenant Satisfaction Survey.

The NSW Federation of Housing Association is managing this survey process to ensure that your data remains confidential.

Your feedback is anonymous.

How to submit your survey and go into the draw to WIN one of FIFTEEN $100 Westfield Vouchers:


 To submit your survey online, CLICK HERE.

  1. Username : <Unique Code>
  2. Password: <Postcode>
  3. Complete your survey before Friday 25th August 2017
  4. Don’t forget to enter the prize draw at the end of the survey, too!


Please post your completed survey and Prize Draw Entry Form using the enclosed Reply Paid envelope before Friday 25th August 2017. The Prize Draw Entry Form is located on the back of this letter, along with instructions on how to translate this survey if English is not your first language.

Draw winners will be contacted personally by Friday 15th September 2017 and announced via our website.

If you have any questions regarding this survey, please email us at

Note: The NSW Federation of Housing Associations can be contacted on (02) 9281 7144. The Federation’s full Privacy Policy is available at