Resident Advisory Group (RAG) message to residents

Hi fellow residents, as we all face a very difficult time during this Coronavirus outbreak, we wanted to let you know that the RAG, your resident representatives, are thinking of you all. We will continue to work with Evolve Housing to make sure we provide our support where we can so you can continue to get the very best service during this challenging period.

We are all having to change the way we do things every day from what we are used to and we look forward to the time when most of the things we do will be back to normal. The RAG wanted to let you know a few things that might help you get through this time a bit easier.

• Stay home as much as you can
• Stay informed on what is happening, and listen to reliable information
  • Australian Government health website health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/coronavirus-covid-19-news-and-media
  • Corona virus hotline 1800 020 080
  • Evolve Housing website has good information and links about the Coronavirus https://evolvehousing.com.au/covid-19-coronavirus-update-2/ and there are also links to translated information about the virus in your language
  • Download Corona virus app (Australian Government) on your digital device App Store, Google Play as this has up to date info and tips on dealing with the virus.
  • SBS radio has programs in various languages, these can be accessed on digital radios or on your digital TV, they also have general information about the virus and how to use good hygiene in different languages, go to https://www.sbs.com.au/language/coronavirus
  • Paid subscription channel covering many different languages on Jadoo TV https://jadootv.com/. Currently there is a 30 day free trial.

The situation with the virus is changing almost daily so stay informed as much as you can.

Evolve Housing is still open

• You can lodge your maintenance as you normally do
• You can still talk to someone over the phone

What has changed?

• Office visits are by appointment only
• The way staff interact with you might be different than normal as we all abide by social distancing rules and regulations, however Evolve is there to support you if you need it just ask!