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Factsheets
Your Tenancy Factsheets
- Absence from Property Factsheet
- Advocacy Services Factsheet
- Amnesty Factsheet
- Appeals Factsheet
- Applying for Housing Pathways Factsheet
- Centrelink Deduction Authorisation and Electronic Verification of Rent Factsheet
- Complaints Factsheet – UPDATED
- Domestic and Family Violence Factsheet
- End of Tenancy Responsibilities Factsheet
- How To Make Rent and Non-Rent Payments Factsheet
- Neighbourhood Disputes Factsheet
- Resident Rights and Responsibilities Factsheet
- Succession of Tenancy Factsheet
- Supported Housing Factsheet
- Tenant Transfer Factsheet
- Tenant Employment Support Scheme Factsheet – UPDATED
- Visitors and Additional Occupants Factsheet
- Water Charges Factsheet
- What Type of Tenancy Do I Have Factsheet
Support for Residents
Forms
Your tenancy forms
- Absence from Property Form
- Additional Person Information Form
- Appeals Form
- Application for Rental Subsidy Form
- Centrelink MDF Consent Form
- EVoR Authorisation Form
- Direct Debit Consent Form
- DVA Consent Form
- Feedback Form
- Modifications to Home Resident Request Form
- Notice to End Tenancy Form
- Serious Incident Diary Form
- Serious Incident Report Form
- Succession of Tenancy Application Form
- Tenant Employment Support Scheme (TESS) Form
- Transfer of Funds (TMS)
- Repairs Request Form
- Property Additions and Improvements – Request for Permission Form
Privacy and Disclosure
Financial Assistance forms
Social Program forms
Policies
Tenancy
- Abandoned Vehicles Policy – UPDATED
- Abandonment of a Tenancy Policy – UPDATED
- Absence from Property Policy – UPDATED
- Appeals Policy – UPDATED
- Applicant and Tenant – Fraud and Non-Disclosure Policy – UPDATED
- Debt Recovery Policy
- Deceased Tenant Policy – UPDATED
- Hazardous Material (Asbestos and Lead) Policy – UPDATED
- Independant Living Modifications Policy – UPDATED
- Neighbour Disputes Policy – UPDATED
- Pay Television, Satellite Dishes and Antennas Policy – UPDATED
- Pets Policy – UPDATED
- Planned and Responsive Maintenance Policy – UPDATED
- Rent (Social Housing) Policy – UPDATED
- Rental Bonds Policy – UPDATED
- Resident Visits Policy – UPDATED
- Storage of Keys Policy – UPDATED
- Succession of Tenancy Policy – UPDATED
- Supported Housing Policy – UPDATED
- Tenant Employment Support Scheme Policy – UPDATED
- Tenant Repair Charge Policy – UPDATED
- Terminating a Tenancy Policy – UPDATED
- Transfer Policy – UPDATED
- Visitors and Additional Occupants Policy – UPDATED
- Water Charges Policy – UPDATED
Feedback and Complaints
- Complaints Management Policy – UPDATED
