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Factsheets
Your Tenancy Factsheets
- Absence from Property Factsheet
- Advocacy Services Factsheet
- Amnesty Factsheet – UPDATED
- Appeals Factsheet
- Applying for Housing Pathways Factsheet
- Centrelink Electronic Verification of Rent (EVoR) and Confirmation Services Factsheet – UPDATED
- Complaints Factsheet – UPDATED
- Domestic and Family Violence Factsheet
- End of Tenancy Responsibilities Factsheet
- How To Make Rent and Non-Rent Payments Factsheet – UPDATED
- Neighbourhood Disputes Factsheet
- Our Service Standards Factsheet – UPDATED
- Repairs and Maintenance Factsheet – UPDATED
- Resident Rights and Responsibilities Factsheet
- Succession of Tenancy Factsheet – UPDATED
- Supported Housing Factsheet
- Tenant Transfer Factsheet – UPDATED
- Tenant Employment Support Scheme Factsheet – UPDATED
- Visitors and Additional Occupants Factsheet – UPDATED
- Water Charges Factsheet – UPDATED
- What Type of Tenancy Do I Have Factsheet
Support for Residents
- Digital Basics Factsheet – UPDATED
- Money Management Factsheet – UPDATED
- Keep Educating Yourself (KEY) Grants Factsheet – UPDATED
- Friendship Aged Network (FAN) Factsheet – UPDATED
- GO! Grant Factsheet – UPDATED
- Reimbursement to Resident Council Factsheet
Arabic Translated Factsheets
- Our Service Standards Factsheet – UPDATED
Vietnamese Translated Factsheets
- Our Service Standards Factsheet – UPDATED
Forms
Your tenancy forms
- Absence from Property Form
- Additional Person Information Form
- Appeals Form
- Application for Rental Subsidy Form
- Direct Debit Consent Form
- Feedback Form
- Request for Evolve Funded Modification Form – UPDATED
- Notice to End Tenancy Form
- Serious Incident Diary Form
- Serious Incident Report Form
- Succession of Tenancy Application Form
- Tenant Employment Support Scheme (TESS) Form
- Repairs Request Form – UPDATED
- Request for Tenant Funded Modification Form – UPDATED
Consent Forms
Financial Assistance forms
Social Program forms
Policies
Tenancy
- Abandoned Vehicles Policy – UPDATED
- Abandonment of a Tenancy Policy – UPDATED
- Absence from Property Policy – UPDATED
- Antisocial Behaviour Management Policy – UPDATED
- Appeals Policy – UPDATED
- Applicant and Tenant – Fraud and Non-Disclosure Policy – UPDATED
- Complaints Management Policy – UPDATED
- Debt Recovery Policy – UPDATED
- Deceased Tenant Policy – UPDATED
- Hazardous Material (Asbestos and Lead) Policy – UPDATED
- Independant Living Modifications Policy – UPDATED
- Neighbour Disputes Policy – UPDATED
- Pay Television, Satellite Dishes and Antennas Policy – UPDATED
- Pets Policy – UPDATED
- Planned and Responsive Maintenance Policy – UPDATED
- Rent (Social Housing) Policy – UPDATED
- Rental Bonds Policy – UPDATED
- Resident Visits Policy – UPDATED
- Storage of Keys Policy – UPDATED
- Succession of Tenancy Policy – UPDATED
- Supported Housing Policy – UPDATED
- Tenant Employment Support Scheme Policy – UPDATED
- Tenant Repair Charge Policy – UPDATED
- Terminating a Tenancy Policy – UPDATED
- Transfer Policy – UPDATED
- Translation Policy – UPDATED
- Visitors and Additional Occupants Policy – UPDATED
- Vulnerable Residents Policy – UPDATED
- Water Charges Policy – UPDATED
Feedback and Complaints
- Complaints Management Policy – UPDATED
Privacy and Disclosure
- Privacy Policy – UPDATED
- Whistleblower Protection Policy – UPDATED
Translated Policies
Arabic Translated Policies
- Absence from Property Policy – UPDATED
- Antisocial Behaviour Policy – UPDATED
- Appeals Policy – UPDATED
- Complaints Management Policy – UPDATED
- Hazardous Materials: Lead and Asbestos Policy – UPDATED
- Neighbourhood Disputes Policy – UPDATED
- Planned and Responsive Maintenance Policy – UPDATED
- Resident Visits Policy – UPDATED
- Succession of Tenancy Policy – UPDATED
- Tenant Employment Support Scheme Policy – UPDATED
- Tenant Repair Charge Policy – UPDATED
- Transfer Policy – UPDATED
- Translation Policy – UPDATED
- Visitors and Additional Occupants Policy – UPDATED
- Vulnerable Residents Policy – UPDATED
Vietnamese Translated Policies
- Absence from Property Policy – UPDATED
- Antisocial Behaviour Policy – UPDATED
- Appeals Policy – UPDATED
- Complaints Management Policy – UPDATED
- Hazardous Materials: Lead and Asbestos Policy – UPDATED
- Neighbourhood Disputes Policy – UPDATED
- Planned and Responsive Maintenance Policy – UPDATED
- Resident Visits Policy – UPDATED
- Succession of Tenancy Policy – UPDATED
- Tenant Employment Support Scheme Policy – UPDATED
- Tenant Repair Charge Policy – UPDATED
- Transfer Policy – UPDATED
- Translation Policy – UPDATED
- Visitors and Additional Occupants Policy – UPDATED
- Vulnerable Residents Policy – UPDATED
