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Couple smiling at our 2013 End of Year Celebration

Resident Services

Evolve Housing is committed to early intervention and prevention of homelessness 

As a community housing provider we supply quality social and affordable housing services and solutions to the vulnerable, the homeless, and those in housing stress. Our engagement with our residents and support organisations focuses on helping our residents so that they can sustain their tenancy, live in a stable environment, and a safe community that will enable them to break the cycle of homelessness and worklessness. At Evolve Housing our mission is to strengthen people and families and help them on their 'Journey Home', as we believe it's everyone's fundamental right to have a place they call home.

Types of housing 

We provide housing services throughout Australia. A large portion of our housing properties are located in the high need area of metropolitan Sydney with a concentration of residents in the western suburbs of Auburn, Bankstown, Blacktown, Canterbury, Holroyd and Parramatta. Find out more about how to apply for housing.


Our commitment is to help our residents pay their rent and non-rent payments on time in order to sustain their tenancy. We provide guides for our residents to help them understand how we calculate their rent (see our Guide on Rent Review) and what to do if they need help with rent arrears.

Support services 

As part of our vision to be a major contributor to the relief of housing stress in Australia, we work closely with partners and support organisations to provide support services that help our tenants sustain their tenancy, and strengthen them personally and professionally so that they can actively engage and contribute within the community in which they live. 

Repairs and maintenance 

We are committed to providing an outstanding repairs and maintenance service to enable our residents to fully enjoy the homes they rent from us. Residents can easily report a repair by contacting our Maintenance Call Centre.

Safer communities 

Evolve Housing residents have the right to a peaceful and harmonious living environment. We partner with support services to help victims of anti-social behaviour and other inappropriate behaviour.

Sustainable communities 

Evolve Housing is an award winning community housing provider that has received the highly acclaimed Platinum Livable Housing rating for numerous developments. Evolve Housing is committed to designing and building energy efficient and sustainable homes that are adaptable with a longevity that provides future. We are actively involved in innovative housing, community and urban development projects that meet this need, and also encourage our residents to participate in our urban renewal programs.