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Two of our senior men sitting in green garden

Using mediation

Early intervention practices and referral to support services where appropriate can minimise the escalation of disputes between neighbours.

Evolve Housing will encourage tenants to try to resolve problems with other tenants themselves, such as through discussion with their neighbour or with the assistance of mediation services. Evolve Housing will refer tenants to Community Justice Centres for assistance when appropriate and if the parties agree to attend. Evolve Housing will not act as an advocate or third party in such disputes.

In general, Evolve Housing will make information available to all tenants about how to be a good neighbour and seek to build positive relationships through mutual understanding and acceptance. This may include providing information in the New Tenant Kit, in resident factsheets, on the Evolve Housing website and in the Evolve Housing resident newsletter, as well as encouraging resident outings, activities and gatherings to get to know and understand each other.

Where to get more information?

  • Visit our Evolve Housing head office: Henry Dodd House 9-13 Argyle Street, Parramatta NSW 2150
  • Call 1300 692 245 or 02 8862 1500
  • Email