Your Voice, Your Home – Help Us Improve!
Your feedback shapes better services – share your ideas and help us improve!
How to Participate in the 2025 Tenant Satisfaction Survey
Check your email for a message from Evolve Housing with the subject “2025 Tenant Satisfaction Survey”
Click the link and log in to complete the survey – it only takes 10 minutes!
Once completed, you automatically go into the draw for a chance to WIN:
1 x $1,000 Visa Eftpos Voucher
4 x $500 Visa Eftpos Vouchers
Evolve Housing takes your feedback seriously. Your input as part of the 2023 Tenant Satisfaction Survey, resulted in us making major improvements:
✅ Better Customer Service
➡ Faster responses, real-time tracking and improved issue resolution through the Tenant Portal.
✅ Improved Repairs & Maintenance
➡ The Tenant Portal makes it easier to request and track maintenance issues.
➡ We formed the Maintenance Advisory Group (MAG) to ensure tenant voices influence maintenance improvements.
✅ Strengthened Resident Engagement
➡ The Resident Advisory Group (RAG) plays a key role in shaping our services and ensuring resident feedback leads to meaningful change.
✅ Simplified Complaints & Appeals
➡ Clearer response timeframes and better training for staff to handle concerns fairly.
➡ More transparent processes, with better access to external support if needed.
Let’s work together to make your experience even better!
📧 Email: myevolve@evolvehousing.com.au
📞 Call: 1800 693 865
