Do you have a complaint?
If you are not happy with the actions, services or conduct of any of our staff members, please let us know so we can work together to resolve the issue and improve our services for you.
All feedback given through the online feedback form (or ihear email address) is directed to, and managed independently by, the Formal Complaints Management Team.
For more information please refer to our Complaints Factsheet.
If you would like to nominate a third party to submit this complaint on your behalf, please fill in the appropriate sections below.
Would you like to lodge an Appeal?
If you would like to lodge an appeal please complete the form below.
If you would like to nominate a third party to submit this appeal on your behalf, please fill in the appropriate sections below.
Do you have a compliment?
If you have been pleased with any aspect of our organisation, we would love to hear from you, particularly if there is a specific staff member you would like to thank.