Tenant Portal

We will be launching your new Tenant Portal soon and we’re excited to make your experience with us easier!

The Tenant Portal aims to make your interactions with Evolve Housing easier and more convenient. 

In the coming weeks we will be launching the portal, and you’ll receive an email and letter in the mail about how to set up and update your portal. 

We’ll also make available easy to follow videos and user-guides to give you information and tips on how to manage your portal seamlessly. 

By logging into the portal, you’ll be able to:

• Update your contact information (phone numbers and emails) 
• Interact with Evolve Housing staff by receiving and providing real time feedback for open enquiries including maintenance, events, rent review, and more.
• Access an overview of all your pending enquiries and updates
• Pay your rent and find the balances of your rent and water accounts
• Submit your Rent Review form and documentation through your portal
• Access Knowledge Articles generated from Frequently Asked Questions relating to tenancy and property maintenance
• Access Fact Sheets, Polices and Forms
• Complete Service Satisfaction Surveys to assist us in delivering high quality customer service

Please note:

The usual forms of communication with Evolve Housing will remain the same and residents will still be able to contact us via website, phone, and email. The tenant portal is in addition to the services we currently provide our residents.