We are excited to announce the launch of our new Evolve Housing Tenant Portal. This is a self-service, secure online platform designed to give you an option to request services and access information related to your tenancy.
As the new system is developed, additional features will be made available to provide a more efficient, transparent, and convenient way to access services.
To register for the Tenant Portal, you will need to have an active email address already registered with Evolve Housing.
If you do not have an email or are unsure, please contact myevolve@evolvehousing.com.au and include your name, address and mobile number requesting your email details and we will respond to you, or you can call 1800 693 865 for assistance.
Once you are registered you will be able to:
- Create your personal profile and update your phone number and email
- Request repairs for your property and view status updates
- Pay your rent and see balances of rent and non-rent accounts
- Submit your Rent Review form and supporting documents
- Access the Tenant Portal User Guide and find useful information through the Knowledge Article Library
- Complete satisfaction surveys and provide feedback to assist us in delivering high quality customer service.
We encourage you to explore the portal and take advantage of its features to make the most of your tenancy with us.
To access your tenant portal click here: ehgroup.service-now.com/csp
