Evolve Housing is excited to announce the upcoming launch of our brand-new Tenant Portal – making your experience with us easier!  

The Tenant Portal will have everything you need at your fingertips, from managing your tenancy to paying rent and submitting maintenance requests.  

In the coming weeks, you will receive an email and letter in the mail with simple instructions on how to set up and update your portal. There will also be easy-to-follow user guides available to ensure your set up is completed smoothly.  

Once you’ve set up, you will be able to:  

• Update your contact information (phone numbers and emails),  
• Interact with Evolve Housing staff by receiving and providing real-time feedback for open enquiries including maintenance, events, rent review, and more,  
•  Access an overview of all your pending enquiries and updates  
• Pay your rent and find the balances of your rent and water accounts,  
• Submit your Rent Review form and documentation through your portal,  
• Access articles generated from Frequently Asked Questions relating to tenancy and property maintenance,  
• Access Fact Sheets, Polices and Forms and;  
• Complete Service Satisfaction Surveys to assist us in delivering high-quality customer service. 

Updates will be made on our website landing page which you can visit here: https://evolvehousing.com.au/tenantportal/