New smoke alarm service provider
Smoke Alarms Australia are Evolve Housing’s new smoke alarm service provider. They will contact all social housing residents, to arrange a suitable time to visit each property. During a visit they will service all smoke alarms. Even if smoke alarms have been serviced recently, they will be tested again.
You can choose a specific time to have your smoke alarms serviced. Maintenance visits should take approximately 15 minutes.
During the visit, Smoke Alarms Australia will ask for the location of our alarm, so they can carry out a test.
Smoke Alarms Australia staff will also be servicing smoke alarms in common areas too, such as foyers and common rooms.
Evolve Housing apologises for any inconvenience this may cause. These service visits are compulsory and are one of many fire and emergency procedures we have in place to keep residents safe.
If you have any questions about this process please call the Contact Centre on 1800 693 865.
Important: Please ask to see the identification of any person who claims to be a contractor working on behalf of Evolve Housing. If they cannot produce identification, do not let them in and call the Contact Centre.